What information should I provide for a quotation?
Please send product type, size, quantity, voltage, indoor or outdoor use, target market, reference photos, packaging requirements and expected delivery time. For custom projects, drawings or simple sketches are helpful.
Do you accept OEM or ODM orders?
Yes. Obbo Lighting can support OEM and ODM cooperation for commercial Christmas lighting products, including size, structure, color, lighting effect, logo, label and packaging requirements according to the project.
What is the usual MOQ?
MOQ depends on product category, size, material and customization level. Standard items can usually be more flexible, while large custom motif lights, 3D sculptures and special packaging orders require confirmation by project.
How long is the production lead time?
Lead time depends on order quantity, product complexity and season. Simple repeat orders are faster, while custom design, sample confirmation and peak-season production need more planning time. We recommend confirming orders early before Christmas season.
Can you provide samples before bulk production?
Sample support can be discussed based on product type and project value. For custom lights, sample cost and sample time are usually confirmed after drawings, size, material and lighting requirements are clear.
Which payment terms are commonly used?
Payment terms are confirmed by order and cooperation history. For most export orders, deposit before production and balance before shipment are common. Exact terms should be confirmed in the quotation or proforma invoice.
Can you help with export packing?
Yes. We can discuss carton size, inner protection, labels, shipping marks, product photos and packing lists according to product structure and shipping method. Large decorations may need reinforced or separated packing.
Do you export to overseas markets?
Obbo Lighting serves overseas B2B customers for commercial Christmas lighting and festive decoration projects. Product specification, voltage, plug, waterproof grade and document needs should be confirmed according to the target market.
Can you provide certificates or test reports?
Available certification references depend on product type, model and order requirement. If your market requires specific documents, please tell us before quotation so we can check suitable product options and available references.
How do you control quality before shipment?
We focus on material, structure, wiring, lighting effect, appearance, accessories and packing checks. For custom projects, key details such as size, color, logo, mounting points and label information should be confirmed before bulk production.
Do you support project contractors and decoration companies?
Yes. We can cooperate with contractors, event companies, shopping mall decorators and wholesalers by matching products, discussing installation needs and supporting project-based customization and packing.
What after-sales support is available?
After-sales support depends on product type, order terms and actual issue. Clear photos, videos, order information and installation environment help us review the issue and provide a responsible solution.
For accurate pricing and production planning, please provide project location, application scene, size, quantity, voltage requirement, installation method and target delivery time whenever possible.